Ground Airport Transportation Request

For Palace Elite members, awe-inclusiveness begins the moment they step off the plane with our Ground airport transportation services*.
Please visit the following link and complete the form with your confirmation number, arrival details and number of guests.
Your request must be sent 7 days prior to your arrival, if your transfer required is within less than 5 days, please contact us by phone at +00 52 1 (998) 1931996 during office hours 7:00 a.m. to 8:00 p.m. Cancun EST UTC-0500 Time.
*Restictions may apply.