Unlock Your Exclusive Benefits
First time users
For more information about the processing of your personal data, read our Privacy Notice.
A.-Identity and domicile of the Data Controller.
In compliance with the Federal Law on Protection of Personal Data Held by Private Parties (hereinafter referred to as LFPD) and in accordance with applicable provisions, Palace Elite Resorts, S.A. de C.V. (hereinafter and indistinctively referred to as “Palace Elite®” or as “Data Controller”) having corporate domicile for hearing and being served notices at Carretera Cancún Puerto Morelos Km 21, Manzana 01, Lote 1 – 11, Edificio A, Supermanzana 47, Municipio Benito Juárez, Cancún, Quintana Roo, C.P. 77506, expressly informs:
B.-Personal data collected and subjected to processing.
In order to fulfill the purposes described herein, we collected the following types of personal data:
1) Identification data.
2) Personal characteristics data.
3) Economic, financial and insurances data.
C.-Processing of sensitive personal data.
The Data Controller does not collect any sensitive personal data for any of the purposes listed below.
a.-Initial and necessary purposes:
In addition to the foregoing, we inform you that the personal data corresponding to third-parties, which you provide to Data Controller for the compliance with the purposes described above (e.g. family data) shall be provided after such people has been informed on the existence of the processing and on the contents hereof.
E.-Additional purposes. Processing denial.
☐ I do not want to participate in satisfaction surveys.
You may, at all times, revoke your consent for the processing of your personal data with regard to the described additional purposes, by means of the mechanisms contained herein and pursuant to the effective legislation.
F.-Transfer of personal data.
Your personal data (including your sensitive data) may be transferred to and processed by other parties different from Data Controller. Addressees of such transferences (either national or international) correspond to the following categories:
G.-Data transfer consent.
The personal data transfer referenced at numbers from 1 to 3 above do not require your consent for the conduction thereof, pursuant to the provisions of LFPD article 37. For the conduction of the transfer of the personal data mentioned under number 4 above, we require your consent.
☐ I consent that my data is transferred to third-parties identified as “Business Partners” for the purposes described above.
The knowledge and acceptance hereof through the electronic means which Grupo Palace Resorts® Le Blanc Spa Resorts® and Palace Elite® use for collecting personal data, particularly the webpage www.palaceelite.com entails that you award your consent for your personal data being transferred to “Business Parties”. At all times, you may inform to Palace Elite® that you intend to withdraw your consent for the future transfer of your personal data. For the rest of the events, your personal data shall not be transferred to any third-parties without your consent, except for exceptions contained at article 37 of the LFPD. Transfer thereof shall always meet the conditions set forth at article 37 of the LFPD.
H.-ARCO rights exercise.
For all legally possible cases, you may, at all times, enforce your access, rectification, cancellation and opposition rights (hereinafter referred to as ARCO rights) through procedures we have implemented.
Your request shall comply with requirements set forth on the effective legislation, by means of a document addressed to our Data Privacy Officer, whose domicile is Carretera Cancún Puerto Morelos Km 21, Manzana 01, Lote 1 – 11, Edificio A, Supermanzana 47, Municipio Benito Juárez, Cancún, Quintana Roo, C.P. 77506.
The request shall contain the following information:
Data Controller shall inform to you, within a twenty business day maximum term from the date when Data Controller receives the relevant request, on the adopted determination. If your request is accepted, it shall be conducted within a fifteen business day term after the date when Data Controller communicates the answer. In case the information provided in your request is mistaken or insufficient, or in the event that documents required for proving your identity or power of attorney are not enclosed thereto, Data Controller, within the five business days after your request had been received, shall demand that deficiencies are corrected in order to process your request. In these cases, you shall have ten business days for the performance of the correction; which period shall commence on the day after receipt thereof. It shall be deemed that the relevant request has not been submitted should you do not answer within said term.
You may obtain the requested information or personal data through single copies thereof, electronic documents in conventional formats (Word, PDF, etc.), by means of a restricted and authorized access to the system processing your personal data (access) or trough any other lawful means guaranteeing and accrediting the efficient exercise of the requested right.
Alternatively, Data Subject may address the request to firstname.lastname@example.org , meeting all the aforementioned requirements, stating as subject thereof as follows: “ARCO Rights and/or Revocation of Consent”. Procedure terms shall be the same mentioned at paragraph above. The usage of electronic means for enforcing the ARCO rights authorizes Data Controller to answer the relevant request through the same means thereof, unless Data Controller clearly and expressly establishes any other means for such purposes.
You shall be responsible for updating your personal data held by Data Controller; therefore, you guarantee and shall be liable, in any case, for the veracity, accuracy, effectiveness and authenticity of personal data provided and bind to keep such data updated, communicating any change to Data Controller.
You may revoke your consent for the processing of your personal data, without any retroactive effects, in all cases were such revocation does not entail that it will be impossible to fulfill any obligations arising from an effective legal relation between you and Data Controller. The procedure for revoking the consent, if applicable, shall be the same one that is set forth at the foregoing section H. ARCO rights exercise.
J.-Limitations to the disclosure of your personal data.
You may limit the usage or disclosure of your personal data by addressing the relevant request to our Data Protection Officer. Requirements for proving your identity, as well as the procedure for answering your request shall be the same as those indicated at section H. ARCO rights exercise.
K.-Automated means for collecting personal data.
The cookies have an expiry date, which may vary from webpage session or visit lasting to a specific date from which cookies shall stop functioning. Most cookies used at www.palaceelite.com only relate to an anonymous User and the informatics equipment thereof, cookies do not provide any references which allow deducting the name and last name of the User. Cookies cannot read any data from your hard disk nor infect your texts with any viruses.
We can also collect information by using web beacons, pixel tags, clear gifs or any similar means (generically referred to as “web beacons”) which allow us to obtain non-personal or added information; for instance, domain names, the areas of the site you are visiting, your operating system, the version of the operating system you use, the version of the browser and the URL before your visit. Said information is used to improve your experience at the site and to understand traffic patterns.
You may configure your browser to automatically accept or reject all cookies or to be displayed a notice on screen about the receipt of each cookie and to decide on that moment if it shall be implanted on the hard disk or not. We suggest you to consult the help section of your browser in order to know how to change the configuration of the acceptance or rejection of cookies. Even when you configure your browser for rejecting all cookies or for expressly rejecting the cookies of www.palaceelite.com , you may surf the website with the one inconvenient of not enjoying the functions of the site which require the installation of some cookies. In all cases, you may, at any time, eliminate the cookies of www.palaceelite.com implanted on your hard disk, by following the procedure established under the help section of your browser.
L.-Amendments or updating to this Full Privacy Notice.
Data Controller may amend, update, extend or otherwise change the terms, conditions and scope of this Full Privacy Notice at any time at its entire discretion. In which event, Palace Elite® shall publish such changes at the website www.palaceelite.com , section “Privacy Notices”.
September 01st, 2020